Reference

How p2o5 Handles Your Personal Data

At p2o5, we keep your personal data under your control — what we collect, why we collect it, and how long we hold it are all laid out…

Data collected with your consentUPI, Paytm, PhonePe payment data securedRight to access your recordsData deletion available on requestIndia-region data handling

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What Data We Collect and Why

p2o5 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on p2o5, we collect the details you provide — name, email address, phone number and date of birth — to verify your identity and process transactions. Payment data passed through UPI, Paytm or PhonePe is handled by those payment processors under

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their own security standards; we store only the transaction reference and amount on our side. We also collect device identifiers, IP addresses and session logs to detect unusual activity and keep your account secure. None of your data is sold to third parties. Where access depends
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on local law, we apply region-specific data controls that align with Indian data-protection expectations. You may request a copy of your data or ask us to correct inaccuracies at any time by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we use your data, want to correct something on your account, or need to submit a data-deletion request, our support team is available around the clock. Choose the channel that works for you — live chat on p2o5.co, email, or our in-app messaging tool — and we will acknowledge your request within one business day.

Team online

Live Chat

Start a chat directly on p2o5.co at any hour. A support agent will pick up your privacy query and log a formal request on your behalf within minutes of your message arriving.

Email Support

Send your data request or privacy concern to our dedicated support address. We aim to send a written acknowledgement within 24 hours and resolve most data queries within five business days.

In-App Messaging

Open the help section inside your p2o5 account to raise a privacy ticket directly. Your account context is attached automatically, so our team can locate your records without asking you to repeat details.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

We have built data-handling practices around the specific ways Indian accounts interact with p2o5 — from UPI deposits to live-table sessions.

Encrypted Storage

All personal records — name, contact details, identity documents — are stored with AES-256 encryption at rest. Decryption keys are held separately from the data they protect, reducing risk if one system is ever compromised.

Cookie Controls

We use session cookies for login state and analytics cookies to understand how pages are used. You can manage or withdraw cookie consent at any time through the preference panel linked in the footer of every p2o5 page.

Account Security

Two-step verification is available for every p2o5 account. Login attempts from new devices trigger an SMS or email prompt to your registered number before access is granted, so only you can approve a new session.

Data Retention Schedule

We retain transaction records for the period required under applicable Indian financial regulations. Account data for closed accounts is deleted or anonymised within 90 days of closure, unless a legal obligation requires a longer hold.

Who Can See Your Data

Only authorised p2o5 staff with a specific operational reason can access your personal records. Payment processors like Paytm and PhonePe receive only the data they need to complete a transaction — nothing beyond that scope.

Your Right to Request Changes

You can ask us to access, correct or delete your personal data at any point. Submit your request via live chat or email; we will verify your identity, then action the request and confirm completion in writing within the timelines above.

Common Questions About Your Privacy at p2o5

The questions below cover the data points most commonly raised by account holders in India — from what gets collected at sign-up to how your UPI or PhonePe payment details are handled. If your question is not here, our support team can answer it directly through live chat or email.

We collect your name, email address, phone number and date of birth during account creation. If identity verification is required under local law, we may also request a government-issued ID. We collect only what is needed to operate your account securely.

Payment transactions via UPI, Paytm or PhonePe are processed by those respective providers. We store only the transaction reference ID and amount on our servers — your UPI handle or PhonePe credentials are never held in our systems in raw form.

Yes. Submit a data-access request via live chat or our support email. After we verify your identity, we will compile and share a copy of your personal data held on our systems, usually within five business days of the verified request.

Contact our support team through live chat or email and state that you want your data deleted. We will close your account if it is still open, then delete or anonymise your personal records within 90 days, subject to any regulatory retention obligations.

We do not sell your personal data. We share data only with payment processors (UPI, Paytm, PhonePe) to complete transactions, and with service providers who operate under confidentiality agreements. No data is passed to advertisers or marketing platforms without your explicit consent.

Transaction records are kept for the period required by applicable Indian financial and regulatory rules. Personal account data that is not subject to those requirements is deleted or anonymised within 90 days after account closure is confirmed.

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can view and change your cookie preferences at any time via the cookie settings panel in the footer on p2o5.co — withdrawing consent takes effect immediately.

How p2o5 Handles Your Personal Data

Reach Us About Your Privacy

Live Chat

Email Support

In-App Messaging

Six Ways We Protect Your Account Data

Encrypted Storage

Cookie Controls

Account Security

Data Retention Schedule

Who Can See Your Data

Your Right to Request Changes

Common Questions About Your Privacy at p2o5

01 What personal data does p2o5 collect when I open an account?

02 How is my UPI or PhonePe payment data handled?

03 Can I request a copy of all the data p2o5 holds about me?

04 How do I ask p2o5 to delete my personal data?

05 Does p2o5 share my data with third parties or advertisers?

06 How long does p2o5 keep my data after I close my account?

07 What cookies does p2o5 use and how do I control them?

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